FAQs

We require income of at least three times the monthly rent and review credit, background, and rental history according to our written rental criteria. If you have questions about your specific situation, our team is happy to talk it through with you before you apply.

For non-emergency maintenance, submit a request through the resident portal or contact the leasing office during business hours. For emergencies, use the on-call/emergency maintenance option—available 24/7.

Rent can be paid through our online resident portal using credit or debit cards. Online and automatic payment options are available, and some payment methods may include convenience fees.

Rent is due on the 1st of each month. A grace period of 3 days may apply; payments received after the grace period may incur late fees as outlined in your lease.

You can apply online through our leasing portal or stop by the leasing office to apply in person. Each adult pays a non-refundable $100 application fee. Once you’re approved and select your home, a security deposit (typically $250 to one month’s rent) is paid at that time to reserve your apartment and help make your move-in process as seamless as possible.

Water and sewer charges are calculated based on, occupancy, or square footage and are billed through Zego. Those charges are simply added to your monthly statement so everything is easy to keep track of.

Our community is served by Austin Utilities for electric service and Spectrum Cable for internet and TV, which are provided by the property. Residents are responsible for setting up service directly with the applicable providers to ensure a smooth move-in experience.

Apartment features vary by home and may include stainless steel appliances—such as a refrigerator, range, microwave, and dishwasher—along with a washer and dryer or washer and dryer connections. Many apartment homes also feature ceiling fans, walk-in closets, private balconies or patios, upgraded finishes, and other modern design elements. Please contact the leasing team for details on a specific floor plan.

Our pet policy includes a non-refundable pet fee of $400 per pet and monthly pet rent of $20 per pet, with a maximum of two pets per apartment home. Breed and weight restrictions may apply, so we recommend reaching out to the office for the most up-to-date list of approved breeds and guidelines. To make move-in smooth for you and your pet, please be sure all pet fees are paid and any required pet paperwork is completed before your furry friend joins you in your new home.

Yes, Ellwood at Lake Travis offers on-site pet amenities such as dog parks, pet wash stations, and pet relief areas throughout the community.

Utilities are not included in the rent at Ellwood at Lake Travis. Residents are responsible for electricity, internet, and cable, as well as billed utilities such as water, sewer, and trash, as outlined in the lease agreement and community policies.

Ellwood at Lake Travis is located in the Four Points area of northwest Austin, with easy access to Loop 360 and Highway 183. The community is close to shopping and dining in Four Points and offers nearby outdoor recreation at Lake Travis and Emma Long Metropolitan Park.

Yes, Ellwood at Lake Travis accepts guarantors for qualified applicants. Approval and requirements depend on screening results and community policies.

The closest major airport to Ellwood at Lake Travis is Austin–Bergstrom International Airport (AUS).

Ellwood at Lake Travis is zoned to Leander Independent School District (Leander ISD).

Yes. Ellwood at Lake Travis offers on-site open parking for residents and guests.

Concordia University Texas is just 4 miles away, approximately 5–10 minutes from Ellwood at Lake Travis.

Ellwood at Lake Travis offers a variety of floor plans, including one-, two-, and three-bedroom apartment homes, with select residences featuring extended living rooms, attached garages, and private yards. Please contact the leasing team for current floor plan availability and pricing.

Ellwood at Lake Travis offers amenities such as two swimming pools, a fitness center, sports courts, picnic areas with grills and cornhole, a dog park, and package lockers.

Yes, Ellwood at Lake Travis is a pet-friendly community and we love our four-legged residents. We welcome both dogs and cats, with a maximum of two pets per apartment home, in line with our community pet policy.

Ellwood at Lake Travis is located at 7655 Ranch Rd 620 N, Austin, TX 78726.