Frequently Asked Questions

How do I submit maintenance requests, and do you offer 24/7 emergency maintenance?

For non-emergency maintenance, submit a request through the resident portal or contact the leasing office during business hours. For emergencies, use the on-call/emergency maintenance option—available 24/7.

What features and appliances come with the apartment?

Apartment features vary by home and may include stainless steel appliances—such as a refrigerator, range, microwave, and dishwasher—along with a washer and dryer or washer and dryer connections. Many apartment homes also feature ceiling fans, walk-in closets, private balconies or patios, upgraded finishes, and other modern design elements. Please contact the leasing team for details on a specific floor plan.

What amenities does Ellwood at Lake Travis offer?

Ellwood at Lake Travis offers amenities such as two swimming pools, a fitness center, sports courts, picnic areas with grills and cornhole, a dog park, and package lockers.

Is Ellwood at Lake Travis pet-friendly?

Yes, Ellwood at Lake Travis is a pet-friendly community and we love our four-legged residents. We welcome both dogs and cats, with a maximum of two pets per apartment home, in line with our community pet policy.

Where is Ellwood at Lake Travis located?

Ellwood at Lake Travis is located at 7655 Ranch Rd 620 N, Austin, TX 78726.